About the role

We are seeking a Practice Manager to work closely with the Director and support the reception team, practitioners and general clinic functions. This is a great opportunity to join a friendly, patient-focused private clinic that has had the privilege of helping a fantastic local community of patients for over 12 years. We are a collaborative, caring and hardworking team and enjoy a fun but professional environment. If you are motivated, energetic, love helping people feel great, and have the skills to perform a wide range of tasks including business development then this role is for you.

The position includes a variety of tasks including; supporting the allied health practitioners (Chiro, Osteo and Dietetics) and two specialists (Endocrinology and Nephrology), with 3 practitioners working in the clinic at a time, as well as managing a junior and casual receptionists. Our procedures are well-established and documented comprehensively. The role is offered on a permanent part time basis and we are looking for someone who can work approximately 25 – 30 hours per week, with some flexibility on days and times to suit the right candidate.

Responsibilities include (but are not limited to): 

  • Day-to-day operational management of the clinic
  • HR, recruitment and payroll
  • Reception duties – welcoming patients, diary management, payments (including HICAPS, Medicare, DVA, TAC), answering and returning calls and emails, laundry
  • Managing and training receptionists
  • Procedure updates and continual improvement
  • Product and supplies inventory and ordering
  • Co-chairing team meetings
  • Demonstrating a positive team culture, leading by example
  • WH&S – arranging annual fire & electrical testing, staff training etc
  • Digital marketing and social media support

About you

We value teamwork so the ability to work in a team, delegate or jump in and support the team wherever required, while also being comfortable working autonomously, is essential. The right candidate will:

  • Have experience in allied health or medical specialist practice management
  • Be personable, energetic, positive, outgoing, self-motivated, proactive, accountable and caring
  • Be an effective communicator
  • Have excellent time management skills and meticulous attention to detail
  • Show initiative to solve problems and improve patient experience
  • Be familiar with Cliniko (desirable but not essential)
  • Have experience with social media and digital marketing (advantageous but not essential)
  • Have had three doses of the COVID-19 vaccine (or have an exemption), in line with government policy on healthcare settings

Apply

To apply, please send your resume and cover letter outlining why you are the best person for the role to daniel@activehealth.com.au. For more information, please phone 9570 1552.

 

Staff testimonial:

“Over the last few years I have been fortunate enough to work with the incredibly supportive, fun and professional team at SEAH where we all play our part in helping patients to feel the best they can. While many managers talk about not micromanaging, Daniel actually walks the talk. He has given me control and autonomy over my work while being there for support and guidance whenever needed, allowing me to flourish and feel a sense of achievement at the end of each day. A great place to work.